How To Remove Elantra Ransomware (Virus Removal Guide)

  Category:  RANSOMWARE | 14th November 2023 | Author:  CSI TEAM

The Elantra Ransomware Has Emerged As A Perilous New malware Detected In The Cybersecurity Landscape. Despite Being Identified As A Variant Within The Established Matrix Ransomware Family By The Information Security Community, Its Destructive Potential Remains Significant.

Upon Infection, Elantra Executes A Potent Encryption Routine, Utilizing Robust Cryptographic Algorithms. This Process Renders All Affected Files Inaccessible And Unusable, Causing Severe Damage To Any Compromised Computer.

Elantra Employs A Tactic Of Complete File Renaming During Its Encryption Process, Replacing The Original Names With A Random String Of Characters Followed By The Hackers' Controlled Email Address, 'elantra@galeiim.com.'

Subsequent To The Encryption, The Threat Issues A Ransom Note To The Victims. Detailed Instructions Are Contained Within Files Named '#How_To_Decrypt_Files#.rtf,' While A Concise Message Is Presented Through An Image Set As The New Desktop Background.

The Message From The Wallpaper Image Used By The Elantra Ransomware Is:

'All Your Personal Files Were Encrypted With RSA-2048 Crypto Algorithm!
Without Your Personal Key And Special Software Data Recovery Is Impossible!
If You Want To Restore Your Files, Please Write Us To The E-mails:
elantra@galeiim.com OR Payfile@airmail.cc
* Additional Info You Can Find In Files: #How_To_Decrypt_Files#.rtf'

The Full Set Of Instructions Delivered Through The '#How_To_Decrypt_Files#.rtf' Files Is:

'WHAT HAPPENED WITH YOUR FILES?

Your Documents, Databases, Backups, Network Folders And Other Important Files Are Encrypted With RSA-2048 And AES-128 Ciphers.

More Information About The RSA And AES Can Be Found Here:

hxxp://en.wikipedia.org/wiki/RSA_(cryptosystem)
hxxp://en.wikipedia.org/wiki/Advanced_Encryption_Standard

No Data From Your Computer Has Been Stolen Or Deleted, But It Is Impossible To Restore Files Without Our Help. For Decrypyion Of Your Files You Need Two Things: First Is Your Private RSA Keys And Second Is Our Special Software - Decryption Tool.

Sure, You Can Try To Restore Your Files Yourself, But The Most Part Of The Third-party Software Changes Data Within The Encrypted File And Causes Damage To The Files And As Result, After Using Third-party Software - It Will Be Impossible To Decrypt Your Files Even With Our Software.

If You Want To Restore Your Files, You Have To Pay For Decryption In Bitcoins. The Price Depends On How Fast You Write To Us.

Contact Us Using This E-mail Address: Elantra@galeiim.com

In Subjеct Linе оf The Mеssаgе Writе Yоur Pеrsоnаl ID: -

This E-mail Will Be As Confirmation You Are Ready To Pay For Decryption Key. After The Payment You Will Get The Decryption Tool With Instructions That Will Decrypt All Your Files Including Network Folders.

ATTENTION!!! After 72 Hours Your Unique RSA Private Key Will Be Automatically Deleted From Our Servers Permanently In Interest оf оur Security, And Future Decryption Of Your Data Will Become Impossible.

If You Don't Believe In Our Service And You Want To See A Proof, You Can Ask For A Test Decryption.

About The Test Decryption: You Can Send Us Up To 3 Encrypted Files. The Total Size Of The Files Must Be Less Than 10Mb (non Archived), And Files Should Not Contain Valuable Information (databases, Backups, Large Excel Sheets, Etc.). We Will Decrypt And Send You Decrypted Files Back.

In A Case Of No Answer In 24 Hours, Usе Thе Rеsеrvе е-mаil аddrеss: Payfile@airmail.cc

ATTENTION!!!

* Do Not Rename Encrypted Files.
* Do Not Try To Decrypt Your Data Using Third Party Software, It May Cause Permanent Data Loss.
* It Doesn't Make Sense To Complain Of Us And To Arrange A Hysterics.
* Complaints Having Blocked E-mail, You Deprive A Possibility Of The Others, To Decipher The Computers.
* Other People At Whom Computers Are Also Ciphered You Deprive Of The ONLY Hope To Decipher. FOREVER.'

Victims Of Elantra Ransomware Receive Instructions In The Ransom Note, Indicating That They Must Make A Ransom Payment In Bitcoin To Obtain The Essential Key And Decryption Tool From The Cybercriminals.

While The Exact Amount Is Unspecified, The Ransom Note Emphasizes That The Ransom Size Is Contingent On The Promptness Of Victims In Initiating Contact. To Heighten The Pressure, The Hackers Issue A Threat That After 72 Hours, The Decryption Key Will Be Permanently Deleted From Their Servers, Rendering All Encrypted Data Irretrievable.

In Addition To The Email Address Embedded In The Encrypted Files' Names, The Ransom Note Also Presents An Alternative Contact Point At 'payfile@airmail.cc.' As A Gesture Of Assurance, Victims Are Granted The Option To Attach Up To Three Files, Collectively Not Exceeding A Size Of 10MB, For Decryption Without Any Charges.

Remove Malware From Windows?

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How To Remove Malware From Windows?

Removing Malware From A Windows Computer Involves A Combination Of Using Antivirus Or Anti-malware Tools, Performing System Scans, And Taking Manual Actions To Eliminate The Malicious Software. Here's A Step-by-step Guide:

1. Disconnect From The Internet:

• Disconnect Your Computer From The Internet To Prevent The Malware From Communicating With Its Servers And To Avoid Further Infection.

2. Boot Into Safe Mode:

• Boot Your Computer Into Safe Mode To Minimize The Chances Of The Malware Running During The Removal Process.
  • Restart Your Computer And Press The F8 Key Repeatedly Before The Windows Logo Appears. From The Advanced Boot Options Menu, Choose "Safe Mode" Or "Safe Mode With Networking" If You Need Internet Access.

3. Update Your Antivirus Software:

• Ensure Your Antivirus Software Is Up-to-date. If You Don't Have One Installed, Consider Using Reputable Antivirus Or Anti-malware Tools Like Windows Defender, Malwarebytes, Or Others.

4. Run A Full System Scan:

• Perform A Full System Scan Using Your Antivirus Or Anti-malware Software. Allow The Program To Quarantine Or Remove Any Detected Threats.

5. Use Anti-Malware Tools:

• Consider Running Additional Anti-malware Tools To Ensure Comprehensive Scanning And Removal. Tools Like Malwarebytes, Spybot Search & Destroy, Or AdwCleaner Can Be Effective.

6. Remove Suspicious Programs:

• Open The Control Panel And Go To "Programs" Or "Programs And Features."
• Uninstall Any Programs That You Don't Recognize Or That Seem Suspicious.

7. Clean Up Browser Extensions:

• Malware Can Sometimes Affect Browsers. Check Your Browsers For Unwanted Extensions And Remove Them.
  • For Chrome: Settings > More Tools > Extensions
  • For Firefox: Add-ons > Extensions
  • For Edge: Menu > Extensions

8. Check System Startup Programs:

• Review The Programs That Start Automatically With Windows.
  • Press Ctrl + Shift + Esc To Open Task Manager.
  • Go To The "Startup" Tab And Disable Any Suspicious Entries.

9. Clear Temporary Files:

• Use The Built-in Disk Cleanup Tool To Remove Temporary Files.
  • Press Win + R To Open The Run Dialog, Type cleanmgr, And Press Enter.

10. Reset Hosts File:

• Malware May Modify The Hosts File. Reset It To The Default.
  • Open Notepad As An Administrator (right-click And Select "Run As Administrator").
  • Open The Hosts File (usually Located At C:\Windows\System32\drivers\etc\hosts) And Remove Any Suspicious Entries.

11. Change Passwords:

• Change Your Passwords For Sensitive Accounts, Especially If You Suspect They May Have Been Compromised.

12. Reconnect To The Internet:

• After Completing The Above Steps, Reconnect Your Computer To The Internet And Monitor For Any Signs Of Abnormal Behavior.

13. Update And Patch:

• Ensure That Your Operating System, Antivirus Software, And Other Important Programs Are Up-to-date With The Latest Security Patches.

14. Consider Professional Help:

• If You're Unsure About The Removal Process Or If The Malware Persists, Consider Seeking Professional Help.

Remember To Maintain Good Security Practices, Such As Keeping Your Operating System And Software Up-to-date, Using A Reputable Antivirus Program, And Being Cautious When Clicking On Links Or Downloading Files From The Internet. Regularly Backing Up Your Important Data Is Also Crucial To Mitigate The Impact Of Potential Infections.

Remove Malware From Malwarebytes

If You Have Malwarebytes Installed On Your Computer And It Has Detected Malware, Follow These Steps To Remove The Malware:

Using Malwarebytes:

1. Open Malwarebytes:

   • Double-click On The Malwarebytes Icon On Your Desktop Or Locate It In Your System Tray And Open The Application.

2. Update Malwarebytes:

   • Before Scanning, Ensure That Malwarebytes Has The Latest Malware Definitions. Click On "Update" Or "Check For Updates" Within The Malwarebytes Interface.

3. Run A Threat Scan:

   • Click On The "Scan" Tab In Malwarebytes.
   • Choose The "Threat Scan" Option.
   • Click "Start Scan."

4. Review Scan Results:

   • After The Scan Is Complete, Review The Results. Malwarebytes Will List Any Threats It Found.

5. Quarantine Or Remove Threats:

   • Click On "Quarantine" Or "Remove Selected" To Move The Identified Threats To Quarantine.

6. Reboot Your Computer:

   • Some Malware Removals May Require A System Reboot. Malwarebytes Will Prompt You If A Reboot Is Necessary.

7. Check For Persistence:

   • After Rebooting, Open Malwarebytes Again And Run Another Scan To Ensure That No Additional Threats Are Present.

8. Monitor For Issues:

   • Keep An Eye On Your Computer For Any Signs Of Persistent Issues Or Unusual Behavior.

Additional Steps (if Needed):

• Clear Browser Data:

  • If The Malware Affected Your Web Browser, Consider Clearing Your Browser's Cache, Cookies, And Other Data.

• Reset Browser Settings:

  • As Mentioned In A Previous Response, Resetting Your Browser Settings Can Help Eliminate Any Unwanted Changes Caused By Malware.

• Review Installed Programs:

  • Check Your List Of Installed Programs And Uninstall Any Unfamiliar Or Suspicious Software.

• Change Passwords:

  • If There's A Possibility That Sensitive Information Has Been Compromised, Consider Changing Your Passwords.

• Update Operating System:

  • Ensure That Your Operating System And Other Software Are Up-to-date With The Latest Security Patches.

Screenshots Of Malwarebytes Security Solution

If The Malware Persists Or If You Encounter Difficulties During The Removal Process, You May Want To Seek Assistance From The Malwarebytes Support Community Or Consider Running Additional Scans Using Other Reputable Antivirus Or Anti-malware Tools. Remember To Keep Your Security Software Updated And Practice Safe Computing Habits To Minimize The Risk Of Future Infections.

Malwarebytes Is A Leading Cybersecurity Solution Dedicated To Protecting Users From The Ever-evolving Landscape Of Digital Threats. With A Proven Track Record In Malware Detection And Removal, Malwarebytes Offers Cutting-edge Technology To Safeguard Computers And Devices Against Viruses, Ransomware, And Other Malicious Software.

Boasting A User-friendly Interface, Malwarebytes Provides A Seamless Experience For Both Novice And Advanced Users. Its Real-time Protection Capabilities, Coupled With Powerful Scanning Algorithms, Ensure That Users Are Shielded From The Latest Cybersecurity Threats. Malwarebytes Continually Updates Its Extensive Malware Database, Enabling Users To Stay Ahead Of Emerging Risks And Vulnerabilities.

Beyond malware Detection, Malwarebytes Offers Additional Features Such As Web Protection And Anti-exploit Technology, Fortifying Defenses Against Malicious Websites And Zero-day Exploits. The Software's Lightweight Footprint Ensures Minimal Impact On System Performance, Delivering Robust Security Without Compromising Speed.

Whether Used As A Standalone Solution Or In Conjunction With Other Cybersecurity Tools, Malwarebytes Remains A Trusted Ally In The Battle Against Cyber Threats. As A Proactive And Responsive Cybersecurity Partner, Malwarebytes Empowers Users To Navigate The Digital World With Confidence, Knowing That Their Data And Devices Are Safeguarded Against The Latest And Most Sophisticated Threats.