computer security info  Blog's Page

Back To Blog

AMD User Experience Programm Master (AUEPMaster.exe) Causes A Huge Amount Of Non Paged Pool Ove

  Category:  INFO | 6th July 2023 | Author:  CSI TEAM

computer security info

If You're Experiencing A High Consumption Of Non-paged Pool Memory Over Time Specifically Related To AUEPMaster.exe, It Could Indicate A Potential Issue With The AMD User Experience Program Master Software Or A Compatibility Issue With Your System.

Here Are Some Steps You Can Take To Address The Problem:

  1. Update AMD User Experience Program Master: Ensure That You Have The Latest Version Of The AMD User Experience Program Master Software Installed. Check The AMD Website Or The Software's Official Support Page For Any Available Updates Or Patches That May Address Memory Management Issues.

  2. Disable AMD User Experience Program Master: If Updating The Software Doesn't Resolve The Memory Consumption Issue, You Can Try Temporarily Disabling Or Stopping The AUEPMaster.exe Process. To Do This, Follow These Steps:

    a. Press Ctrl + Shift + Esc To Open The Task Manager. B. Navigate To The "Processes" Or "Details" Tab. C. Locate The AUEPMaster.exe Process, Right-click On It, And Select "End Task" Or "End Process."

    Disabling The Process May Affect Certain Features Or Functionalities Related To AMD's User Experience Program, So Keep That In Mind.

  3. Contact AMD Support: If The Issue Persists Even After Updating Or Disabling The AMD User Experience Program Master Software, It's Recommended To Reach Out To AMD's Support Team Directly. They Will Have More Specific Knowledge About The Software And Can Provide Further Guidance Or Troubleshooting Steps To Address The Memory Consumption Problem.

  4. Monitor Other System Processes: It's Also Worth Keeping An Eye On Other Processes And Applications Running On Your System That Could Contribute To High Memory Usage. Use The Task Manager Or Other Monitoring Tools To Identify Any Other Processes Consuming Excessive Memory And Investigate If There Are Any Compatibility Issues Or Known Memory Leaks Associated With Those Processes.

  5. Update Drivers And System Software: Ensure That Your System's Drivers, Including Those For The Motherboard And Other Components, Are Up To Date. Additionally, Keeping Your Operating System And Other Software Updated With The Latest Patches And Security Fixes Can Help Resolve Compatibility Issues And Improve Overall System Stability.

Remember To Back Up Your Important Data And Exercise Caution When Making Changes To Your System Or Disabling Processes. If You Are Unsure About Any Steps Or If The Issue Persists, Consider Seeking Assistance From A Computer Technician Or AMD Support For Further Troubleshooting.

AUEPMaster.exe Error Messages

my System Config Is Following...i Already Tried Ram Change,update ,downgrade Graphic Card But Nothing Works..
OS Name Microsoft Windows 10 Enterprise LTSC
Version 10.0.17763 Build 17763
System Manufacturer Micro-Star International Co., Ltd
System Model MS-7B86
rocessor AMD Ryzen 5 PRO 4650G With Radeon Graphics, 3693 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. H.C0, 5/17/2021
SMBIOS Version 2.8
aseBoard Manufacturer Micro-Star International Co., Ltd
BaseBoard Product B450 GAMING PLUS MAX (MS-7B86)
BaseBoard Version 3.0
ardware Abstraction Layer Version = "10.0.17763.1"
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 13.9 GB
Available Physical Memory 12.4 GB
Total Virtual Memory 16.5 GB
Available Virtual Memory 15.2 GB
Page File Space 2.63 GB
Graphic Card Driver Version 30.0.13025.5005,driver Date 10/5/2021

------------------------------------------i Am Having Following Issue So What To Do.----------------
Faulting Application Path: C:\Program Files\AMD\Performance Profile Client\AUEPMaster.exe
Problem Signature
Problem Event Name: BEX64
Application Name: AUEPMaster.exe
Application Version: 2130.33.1.1028
Application Timestamp: 617a44ef
Fault Module Name: Ucrtbase.dll
Fault Module Version: 10.0.17763.1490
Fault Module Timestamp: 48ac8393
Exception Offset: 000000000006e77e
Exception Code: C0000409
Exception Data: 0000000000000007
OS Version: 10.0.17763.
Locale ID: 1033
Additional Information 1: 5460
Additional Information 2: 5460d07a01c1633a158356460ec4d719
Additional Information 3: Db3f
Additional Information 4: Db3f6f502d7132887380cb198d11df46

AMD User Experience Program Most Likely Has A Memory Leak

If You Suspect That The AMD User Experience Program (AUEPMaster.exe) Has A Memory Leak, Where It Gradually Consumes More Memory Over Time, There Are A Few Additional Steps You Can Take To Address The Issue:

  1. Report The Issue To AMD: Contact AMD's Support Or Customer Service To Report The Memory Leak Problem You Are Experiencing With The AMD User Experience Program. Provide Them With Details About Your System Configuration, The Symptoms You Observed, And Any Relevant Error Messages. They May Have Additional Insights, Solutions, Or Be Able To Escalate The Issue To Their Development Team.

  2. Monitor Memory Usage: Use Monitoring Tools, Such As Task Manager Or Third-party Software, To Track The Memory Usage Of AUEPMaster.exe Over Time. Monitor The Trend To Confirm If There Is A Gradual Increase In Memory Consumption. This Data Can Be Useful When Reporting The Issue To AMD And For Verifying If Any Potential Fixes Or Workarounds Are Effective.

  3. Temporary Workaround: Until A Permanent Solution Is Provided, You Can Consider A Temporary Workaround To Mitigate The Memory Leak. This Could Involve Stopping Or Disabling The AUEPMaster.exe Process Periodically And Then Restarting It. However, Keep In Mind That This Workaround May Affect The Functionality Provided By The AMD User Experience Program.

  4. Uninstall And Reinstall: As A Last Resort, You Can Try Uninstalling The AMD User Experience Program And Then Reinstalling It From A Fresh Download. This Can Help Eliminate Any Potential Software Corruption That May Be Causing The Memory Leak.

  5. Alternative Software: If The Memory Leak Issue Persists And It Significantly Impacts Your System's Performance, You May Consider Disabling Or Uninstalling The AMD User Experience Program Altogether And Exploring Alternative Software Or Monitoring Solutions That Provide Similar Functionality.

Remember To Follow Proper Troubleshooting And Backup Procedures Before Making Any Changes To Your System Or Software Configuration. It's Also Advisable To Consult With AMD Support Or Seek Assistance From A Computer Professional If You Are Uncertain About Any Steps Or Require Further Guidance Specific To Your System.

Which Windows File Infected By AUEPMaster.exe

AUEPMaster.exe Infects Any Windows System Files. However, It's Important To Note That Malware Can Sometimes Disguise Itself With Legitimate-sounding File Names To Evade Detection. If You Suspect That AUEPMaster.exe Is Infected Or Behaving Maliciously On Your System, It's Crucial To Take Appropriate Measures To Investigate And Mitigate The Potential Threat.

Here Are Some General Steps You Can Take To Identify And Address The Issue:

  1. Scan For Malware: Run A Comprehensive Scan Using Reputable Antivirus Or Anti-malware Software To Check For Any malicious Files Or Processes On Your System, Including AUEPMaster.exe. Follow The Instructions Provided By Your Security Software To Remove Or Quarantine Any Identified Threats.

  2. Verify File Location: Check The File Location Of AUEPMaster.exe On Your System. Legitimate Files Are Typically Located In Specific Directories, Such As The Program Files Or Program Files (x86) Folders. If You Find AUEPMaster.exe In An Unexpected Or Suspicious Location, It Could Indicate A Potential Security Concern.

  3. Research The File: Conduct An Online Search Using The File Name "AUEPMaster.exe" To Gather More Information About Its Purpose And Determine If There Are Any Reports Or Discussions About It Being Infected Or Associated With Malware. Be Sure To Rely On Reputable Sources For Information, Such As Official Software Websites Or Security Forums.

  4. Monitor System Behavior: Keep An Eye On Your System For Any Unusual Behavior Or Symptoms, Such As Increased Resource Usage, System Instability, Or Unexpected Network Connections. If You Notice Any Suspicious Activity, It Could Indicate A Potential Infection Or Compromise.

  5. Seek Professional Assistance: If You Are Uncertain About The Nature Of AUEPMaster.exe Or Suspect A Malware Infection, Consider Seeking Help From A Computer Security Professional Or A Trusted IT Support Resource. They Can Perform In-depth Analysis, Provide Guidance, And Help Remove Any Threats Effectively.

It's Worth Mentioning That The Information Provided Here Is Based On General Knowledge Up Until September 2021, And Specific Developments Or Changes May Have Occurred Since Then. Stay Updated With The Latest Security Practices And Consult Relevant Resources For The Most Recent Information Regarding AUEPMaster.exe Or Potential Malware Threats.

AMD User Experience Programm Master (AUEPMaster.ex